Taylor Rose MW | UX Videos

Taylor Rose MW wanted to improve their customer journey with a selection of videos to walk new clients through the process of buying a property. Explaining the various stages along the way, what is happening behind the scenes and what actions the customers need to take themselves. Which in turn would help reduce the number of calls to their IT services.

We worked closely with the full TRMW team, at all levels of customer interaction, to ensure the scripts gave total clarity for the customer yet remained concise, to the point and retained brand personality. With professional titles and animated iconography to bring facts and figures to life, plus animated assets created for TRMW’s main explainer video, we were able to create 5 bite-sized, cost-effective videos which hugely improve the UX for their customers, making the property buying journey a breeze!

"We had the pleasure of collaborating with HOTWOLF on our platform project. From the initial brainstorming sessions to the final execution, their attention to detail and commitment to delivering top-notch work is evident. They have a knack for thinking outside the box and pushing creative boundaries, resulting in great video content. They understand the power of storytelling and know how to connect with audiences on an emotional level. We highly recommend their services to anyone seeking outstanding advertising solutions."

Paul Rook | Business Systems Manager at Taylor Rose MW